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– When interacting with the device in certain ways, such as using palm motions, tapping the screen, hovering your hand above the screen, using multiple windows or pop-ups, etc. – When the source of light is behind you or when using device in the dark – When the front camera fails to detect your eyes language commands and dictation, Smart stay, Smart pause, Smart scroll, -, -,. Smart scroll may not work in these situations. Samsung Galaxy S4 CDMA 16GB vs Samsung Galaxy S4 Mini mobile phone. The Smart Scroll function supports only with the Samsung Browser(S-browser) not Chrome or download browsers. Additionally, the feature will work only when the signal icon turns green(not in the blue) to indicate that the device recognizes the movement of your face. What’s the problem?Ī : While viewing emails(the body of email messages) or Internet web pages, Smart scroll detects your eyes with the front camera so you can scroll pages by tilting your head or the device. Q7 : Although I set the Smart Scroll function, it doesn’t often work in my Galaxy S4. Especially during viewing the Internet Web pages, Smart Scroll does not work well. Note also that this feature may not work properly in bright light, in dark conditions, or when the device is being moved or shaken. Is my device faulty?Ī : Smart scroll is only supported on internet webpage and the body of emails. It does not work in Chrome browser, Gmail and downloaded browser application. Q6 : When I execute the Smart scroll feature, it runs in practice mode only. When green icon is appeared on screen repeatedly slowly tilt your head up / down and stop to view the page. If you see a blue icon or a blinking eye icon, it indicates the gesture is not recognized. Check whether the SPEED setting in SMART SCROLL is too slow or too fast.ģ. Please check that the movement of the head point s toward the camera sensor at the top of the device.Ģ. Q4 : When I tilt my head, the Smart scroll feature does not respond well.ġ. When you untick the Visual Feedback / Smart scroll display, the eye-shaped icon / scroll icon will not appear on the screen. If you turn on the Visual Feedback or Smart Scroll display feature, the eye-shaped icon / scroll icon appears on the screen when the device detects the movement of your head or device. Why is that? A : It’s the Visual Feedback display feature icon. Q3 : The eye-shaped icon appears on the screen while I use the internet. Path : Setting → My device → Smart screen → Smart stay / Smart rotation / Smart pause / Smart scroll

To check if other features have been enabled go to: Why is that?Ī: If you turn on other features related to the Smart screen as well, such as Smart stay, the eye-shaped icon appears in the status bar. Q2: Although I turn off the Smart stay, the eye-shaped icon appears on the status bar.

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